Note: The process of allocating customer receipts is the matching of a receipt received from a customer against the relevant customer invoice issued to flag as received. This is not a compulsory procedure and is optional to the user.  However, if you are processing customer statements under the Outstanding Item Basis, it is a compulsory procedure.  

The process of allocating receipts against sales invoices does not alter any closing customer balances but is relevant to the statement format and is good management of the Debtor's Ledger.

Steps to Allocate Customer Receipts

1. Navigate - Navigate to Tools > Allocations > Customer Receipts
2. Customer - Select Customer Name from the drop-down menu
3. Receipt to Allocate - Double-click on the Customer Receipt (pending, should appear in the box beside the receipt amount).
4. Sales Invoice - Double-click on the Sales Invoice against which you are allocating/matching the receipt – The amount pending will now appear against the invoice.
5. Update - Click Update to complete the allocation/match of the receipt against the invoice.

 Note: If you want to reverse all allocations on a customer account, select purge and then yes to complete the purge. This will reverse all allocations regardless of the date. To reverse specific allocated payments see reverse customer allocations.